What is FACTS Plus
Provider Look Up System
FACTS PLUS allows registered Providers to view information about their services provided via Statewide FACTS system. If you are providing services to West Virginia clients through the FACTS System , you may request a FACTS PLUS account. You will be notified about your application once it has been evaluated by FACTS Staff.
HOW TO ACCESS FACTS PLUS
To request access to the FACTS PLUS System, please fill in the following form. All mandatory fields (*) must be completed. Once the Application form is complete use your Internet Browser button to print (LM=0.5″, RM=0.25″) the form. The Application must be signed by the person for whom access to FACTS PLUS is being requested and by the Agency Director authorizing the request. Please fax the completed FACTS PLUS Application to the FACTS Help Desk at (304)558-5868 or mail it to the FACTS Project, WV -DHHR, 1 Davis Square Suite 200, Charleston, WV 25301. A Confidentiality Statement signed by the person for whom access to FACTS PLUS system is being requested should be submitted with the application. Application requests will not be processed until both the completed application and the signed Confidentiality Statement have been received. A Confidentiality Statement signed by the person for whom access to the FACTS PLUS System is being requested should be submitted with the application. For Agency/Facility requests, an additional authorization letter from the Agency Director on agency letterhead is also required.
